Maples Cleaning Solutions
Terms and Conditions
We will always try and provide you the best service possible. But if for any reason you are not completely satisfied with our service please contact us within 24 hours so we can put it right.
We offer choices of 4, 6 or 8 weekly visits with some flexibility due to weather conditions. If you wish to end our services you have the right to do so at any time.This can be done by telephone or email. We have the right to charge you full price if we turn up at your door and you turn us away for any reason.
We are DBS Checked and fully insured and health and safety aware.
Terms and Conditions
By using our services, you agree to our payment terms and conditions.
We will require a 50% deposit before the start of the Clean/Gutter Clearance/End of Tenancy/Sparkle/Spring/Moving in/out cleans.
If you cancel your appointment within 24 hours we will retain 30% of your deposit.
Within 48 hours we will retain 20% of your deposit.
If Maples Cleaning Solutions cancel your service at any time before your service date we will give you a full refund of your deposit.
All payments for our services must be paid in full within 7 days of service date unless previously agreed in writing. We will invoice you after your service has been completed via email. If you require a paper receipt on the day, please advise.
Thank you for your understanding.
About Us
We use the reach and wash system using the water fed poles from the safety of the ground.
By using reverse osmosis and de-ionization technology. The tap water is purified removing all traces of minerals and impurities. We supply all the water which is transported in a large mounted tank in our van. The water is then pumped from the van through the telescopic poles to the brush heads at the end. The dirt is then cleaned from your windows including your frames and sills automatically on all cleans unless otherwise advised. Then it is all rinsed with the water and is left to dry naturally without leaving any marks.
No more buckets filled with brown dirty water that has been used over and over again.
We will still work in light rain or short showers but if it is torrential rain we will have to arrange another convenient time. We will try and be as reliable as we can subject to weather conditions.
WE ARE ALSO REGISTERED WITH
CHECK A TRADE
Text and Emails
We understand that everybody is busy and we are getting more and more vigilant.
If you require us to contact you at least 24 hours before we are due so that we can arrange access, or for any other reasons please make us aware your preferred method of contact.
T: 07487713636
We are a friendly family run business please contact us if you require a non obligation quote for any of our services.
AREAS WE COVER FOR DOMESTIC CLEANING ARE
South Orpington, Green St Green, Chelsfield, Tubbenden Lane, Farnborough, Cudham, Knockholt, Badgers Mount, Sevenoaks and surrounding areas.
For all commercial work we cover all areas please just contact us either by phone or email to arrange a meeting
Also you can visit us on Facebook & Instagram #maplescs